Returns & Exchanges Policy

At Mogwai Official Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Please ensure all tags remain attached and the product shows no signs of wear to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to start the return process.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all accessories and documentation are included.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.